Spam Drop-Box Policy. j2 Global does not permit its Customers to use their eFax Number as a “drop-box” for responses to email or fax spam offers. If you believe you are in receipt of email or fax spam that uses an eFax Number as a "drop-box" for responses, we ask that you take the following steps:
If the email or fax contains an email address, telephone number, fax number, or other contact information to "unsubscribe" from receipt of additional messages, please do so.
If you are unable to successfully "unsubscribe," please forward the offending email to [email protected]. We will investigate your complaint and determine if the fax/voicemail number referenced in the spam email or spam fax is an eFax Number. If it is, we will attempt to contact the customer and, if necessary and appropriate, terminate or suspend their eFax Service.
We appreciate your assistance in enforcing and complying with these policies and look forward to continuing to make the eFax experience a positive one for you..