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Improve the health of your fax processes

Spend less time worrying about compliance, and more time focused on patient outcomes. Transform how fax is done, managed and governed with the only all-in-one fax solution to provide the security, compliance, workflow optimisations and dependability all on the cloud.

Hello eFax!


Reduce complexity, lower costs and improve compliance

As technological advancements in healthcare adopt digital processes to effectively streamline patient care, legacy fax systems continue to disrupt transformation goals in the healthcare industry.

“Cloud fax can help eliminate the complexity, costly fax infrastructure and compliance gaps traditional fax machines and servers leave behind”

The preferred solution for the healthcare industry

  • General practice
  • Chemists
  • Hospitals
  • Pharma
  • Medical device manufacturers
  • Psychiatric facilities

Simplify faxing on the cloud

A hosted cloud fax solution from eFax Corporate can take out the significant expense associated with maintaining on-premise fax servers while at the same time providing greater scalability, compliance and reliability benefits not possible by on-site infrastructure.

What's Important
  • Workflow – Eliminate fax initiated paper trails with integrated application-driven workflows directly into EHR, ERP, CRM and SAP platforms.
  • Compliance – Prevent data security breaches and meet strict privacy standards to protect patient data.
  • Reliability – Send and receive fax documents reliably without deliverability issues of legacy fax servers and analog PSTN fax lines.
  • Server-less – Eliminate IT footprint such as fax lines, on-premise fax servers and fax machines while still maintaining existing MFPs with cloud fax.

Deliver key outcomes

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  • Intelligent routing – Route faxes to network drives and folders with Auto-print capability.
  • IT footprint – Reduce the overall IT footprint and eliminate cumbersome paper-based handling process.
  • Data security – Protect sensitive document transmissions with the most advanced cryptographic encryption technology for all fax transmissions that meet and exceed worldwide healthcare compliance standards.
  • Cloud-first – Realise the benefits of cloud technology applied across the entire fax ecosystem to align with digital transformation outcomes.

eFax in action

“eFax Corporate allows me to achieve more by digitally faxing documents with HIPPA compliance. It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with Google Drive.”
Hospital & health care
201-500 employees

How eFax will help

Cloud fax helps reduce paper streams and physical waste that not only helps the environment but also promotes a healthier workplace. Reducing operating costs associated with increased energy efficiency and office space recovery are some of the other benefits.

Fax by Email

Sending and receiving faxes is as easy as email


Fax Automation

Automate and route faxes to printers, shared network drives


NBN Ready

Fax reliably over the NBN network without added complexity


eFax API

RESTful API integrates with any ERP, CRM, SAP & EHR systems


MFP Integration

Integrate directly with all existing networked MFPs


Paperless Faxing

Migrate to paperless fax processes to eliminate paper trails and manual handling


Trusted by the best

We’re honored to be working with the leaders in their markets

Solving the BYOD dilemma in healthcare

30% of large-scale HIPAA data breaches involve lost or stolen mobile devices


Solutions to the rescue

Choose the eFax product that works for your business

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Recommended For

  • Individuals & teams
  • Small businesses
  • Low volume faxing

What’s Important

  • Faxing on the go
  • Convenience of faxing via email
  • Lower cost faxing
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Recommended For

  • SMB & large enterprise
  • Heavily regulated industries
  • High volume faxing

What’s Important

  • Centralised fax management
  • Compliance & security
  • Advanced API integration

Helpful resources

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Maximise your MFPs with cloud fax

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hipaa compliant

cloud faxing

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Hi trust

HITRUST CSF® certified cloud faxing

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Questions? We’ll put you on the right path.

Ask about eFax solutions, pricing, implementation, or anything else. Our fax experts are standing by, ready to help.

Frequently Asked Questions

Online faxing is an extremely secure form of document sharing that’s perfect for the healthcare industry. Online faxing allows physicians, nurses, healthcare workers and administration staff to transmit all of the same documents they share via traditional fax machines. This includes prescriptions, test results, letters to other healthcare professions, referrals, memos, operative reports and other patient files. 

Though traditional fax machines and online faxing are similar, online faxing is a safer way to transmit such confidential and private documents. There are three primary reasons for this. First, online faxes are encrypted with Transport Layer Security (TLS), so only the sender and receiver can read them. Second, online faxes are stored in the cloud, so people can’t steal them from your fax machine, file room or office. Finally, online faxing services like eFax allow you to control who accesses your faxing service with centralised administration controls. 

Online faxing in healthcare is so safe that eFax is HITRUST CSF certified, HIPAA compliant and PIPEDA compliant.

On the surface, online faxing and traditional faxing may seem similar. But there are many critical differences between the two. Online faxing transmits faxes via the internet, while traditional fax machines use phone lines. Naturally, online faxing is the more cyber secure option. Online faxes are encrypted with Transport Layer Security (TLS), stored in the cloud and only visible to people with access to your faxing service. 


Online faxing is also cheaper, faster and better for the environment. It costs $1,259.76 per year to run one fax machine on average. Online faxing starts from $169.50. While traditional fax machines rely on paper, a machine and toner (which takes 2.5 to a gallon of oil per cartridge), you can send an online fax from your computer in seconds. 

As 79% of digital communication in medicine is through faxing, faxing isn’t going anywhere. But healthcare professionals can switch to the cheaper, more efficient and more cyber secure choice: online faxing.

As eFax is HIPAA compliant, HITRUST CSF certified and PIPEDA compliant, it’s an extremely cyber-secure document sharing option that’s perfect for both doctors and patients. But that’s not all. eFax is also full of features that make faxing healthcare documents easy and secure. That includes:

  • Fax to email, which allows you to send and receive faxes from your inbox 
  • Digital signatures, which allow you to sign faxes without printing them 
  • A PDF converter, which helps you turn your fax files into PDFs quickly 
  • An Android/iOS app, so you can fax from anywhere
  • Tag and Search, which is a storage feature that allows you to flair your faxes to organise them effectively 
  • Large file transfer, which allows you to transfer files up to 3 GB 
  • An address book, which allows you to save fax numbers as contacts 
  • Send storage, which saves your faxes after you send them 

eFax also offers unlimited cloud-based storage, so you can store as many faxes as you need.