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Meet the smarter, faster & easier way of faxing

eFax lets you fax anyone from anywhere using any internet enabled device – laptop, PC, tablet, smartphone or multi-function printer (MFP). Makes faxing as easy as using email or visiting a website.

Hello eFax!

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Pull the plug on your fax machine

The cost, clutter and loss of productivity associated with traditional faxing are just a few of the problems facing companies that still use a fax machine today. Thanks to new technology, receiving or sending a fax can be as easy as the click of a mouse. After all, you don’t expect your employees to go to the printer to get their emails. So why should they wait for a fax?

With eFax...

  • There’s no fax lines – No need for phone lines or monthly line rental fees. It’s completely cordless.
  • Never busy fax numbers – Always online fax numbers on the cloud mean you’ll never miss a fax.
  • Naturally paperless – Faxes are delivered straight to your email as an attachment or web portal. Only print faxes you need.
  • NBN & 5G ready – It works on the NBN network or any network with access to the internet.
  • Remote working ready – Ability to fax (send and receive) remotely with any device boosts productivity with added privacy.
best of fax

Best of fax and best
of email together

eFax combines the best of fax technology as a secure document delivery platform with the simplicity and convenience of email. By moving faxing to the cloud, eFax is able to deliver all the benefits of the cloud such as mobility, digital workflows, scale and reliability to transform faxing in the digital age. With eFax, you truly get the best of both worlds with zero compromise.

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It all starts with a smarter fax number

Moving your faxing to the cloud means your fax numbers lose all the limitations of being tied down to a physical phone line along with all the common frustrations associated with faxing. The best part about migrating to cloud fax service with eFax is that you get to keep your existing fax numbers or easily choose from the largest available inventory of local Australian and international fax numbers available.

Save money and get more work done

Traditional fax machines are expensive to run and maintain with ongoing monthly line rental fees, paper, toner and most importantly significant loss in productivity. With eFax, your fax number is always online on the cloud ready to receive or send faxes anytime. Even if you are offline, your fax number is online.

Here are some other ways eFax can boost productivity:

  • Only print the important faxes without having to print every fax saving paper and toner
  • Save time by sending faxes without having to print and scan to fax
  • Fax directly from application using print to fax driver built-in
  • Fax on the go from mobile app, email, web browser or computer
  • Fax directly from your networked multi-function printer without any fax lines

Australian businesses love using eFax

Testimonials business man
Secure, paperless, easy to use, exactly what we wanted. We tested eFax in one department and rolled it out to all other departments.
Stephen Connolly
Pearson VUE

Compare the differences between fax machines and eFax

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Fax Machine

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Immobile and heavy hardware units that often require landline connection to operate

Accessible anywhere with an internet connection. Allows for flexible and remote faxing


Requires ink, toner, paper and maintenance, resulting in high costs from regular usage

A totally digital format that only requires access to digital devices. Low cost and light on resources


The ability to send and receive fax documents from other fax machines

Large file transfers, submits fax to multiple recipients, simultaneous access for several users and more

Legal Uses

Send and receive legal documentation through submission of signatures and reliable date stamps

Send and receive legal documentation through electronic signatures and date stamps


Purchase machines and find office space for new units to increase fax volume. Or remove old and unused units if volume decreases

Unlimited scalability and bandwidth. Immediately purchase a higher number of online fax credits to keep up with demand, or reduce subscription size to fit your needs

Document Management

Print and store all required documents in physical units such as filing cabinets

Save and archive received and sent documents on secure cloud servers for easy access


Limited security options, leading to the potential for unauthorised third-party access

Advanced encryption, 24/7 live security monitoring and access controls to files


Not compliant with HIPAA/GLB, phone lines are not encrypted and audit trails not kept by user

Meets all major compliance requirements, standards and regulations


Paper based storage and archiving or require manual digitising of documents for online storage

Storage of all faxes in digital format in highly secure encrypted environments on the cloud for easy search, tagging and retrieval


Sits outside or separate to digital workflow streams and applications requiring manual intervention

Seamless workflows with digital document delivery of faxes. Application integration with eFax Fax API, SAP connector and eFax Router

Enterprise Grade

Poor scalability, reliability and workflow integration make it a poor choice for enterprise use

Highly scalable, secure, reliable and seamlessly integrates with enterprise grade applications

Free yourself and your workplace from fax machines

Switch to a better way of faxing


Free Quote


Demo & Free Trial


Instant Deployment

Don’t need a corporate solution? Sign-up online with eFax

Frequently Asked Questions

eFax is a completely digital fax system that allows businesses to send fax documents over the internet.

There is no fax hardware required, nor do you need special setups. Fax is sent from your computer, smartphone or tablet using our online solutions.

No. With eFax, you don’t need to keep a physical phone line and keep paying monthly line rental fees. Your fax number works virtually without the need for a dedicated physical connection meaning you can fax anywhere with any device. Abit like transitioning from a landline number to a mobile number.

Yes. With eFax, you can port/transfer your existing fax number over from an existing telco (i.e. Telstra, Optus, AAPT, Vodafone, Commander etc.) to eFax for free. There is no downtime and you get to experience all the benefits of having a cloud fax number without being tied down by a fax machine and phone line:

  • No monthly line rental fees/phone lines (save money)
  • Never busy number (no busy lines)
  • Send multiple faxes at once (no waiting)
  • Always online even when your offline (never miss a fax)
  • 100% mobile (available worldwide)

Find out more about fax numbers.

Yes. eFax maintains the largest inventory of local and international fax numbers across major cities, states and countries. You can choose from any available fax number such as a local 02 Sydney number or a more specific regional number from Wollongong.

Through the use of digital technology, eFax can offer a range of solutions that fax machines cannot. It can also provide numerous benefits over the legacy hardware.

Faster communication, less downtime and more cost-effective solutions for your business. These are all advantages to be gained from eFax.

Yes. eFax is a cloud based internet faxing solution that’s always online with a fax number that’s not bound to a single fixed phone line or location. This means you and your organisation can access faxing capabilities virtually anywhere in the world with the ability to send and receive faxes.

Your cloud based eFax number and service is always online even if you’re offline. Your eFax service will accept faxes when you’re offline and deliver these faxes to you via email or easily access these faxes via the online portal when you are back online. You will never miss a fax because you’re offline or suffer from busy fax lines.

Yes. eFax is a cloud based fax service, so it works seamlessly regardless of what technology you use to access the internet. This means if your NBN service is down, you can still access your fax service via your mobile hotspot or any other network without being tied down to your NBN connection. Find out more about NBN Faxing

No. eFax communicates across the universal fax network meaning a fax sent from eFax can be delivered to a traditional fax machine and vice versa.

Fax machines were designed in the 1800s and made popular in the 70s. But while innovative for their time, they are not built for modern data security threats. Fax machines are easy to hack and come with a wealth of other problems, such as the increased risk of human error and a high chance of unauthorised file access. These risks can create major problems for businesses, especially in light of new GDPR laws. eFax, however, features a wealth of security benefits that help to secure your documents and bring fax data security in line with 21st-century demands.

Trusted by the best

We’re honored to be working with the leaders in their markets

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Solutions to the rescue

Choose the eFax product that works for your business

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Recommended For

  • Individuals & teams
  • Small businesses
  • Low volume faxing

What’s Important

  • Faxing on the go
  • Convenience of faxing via email
  • Lower cost faxing
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Recommended For

  • SMB & large enterprise
  • Heavily regulated industries
  • High volume faxing

What’s Important

  • Centralised fax management
  • Compliance & security
  • Advanced API integration
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Keep your fax numbers

Or select new ones—your choice of local, toll-free or international.

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Dedicated account managers

Your eFax account manager will help you at every step.

Ready to get started?

Speak with a cloud fax expert today about a free trial

1800 243 308

Tell us about your business and a specialist will get in touch