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The fax solution
that delivers more
than just a fax

Fax is core to any medical practice, but the old way of faxing is soon becoming the hidden efficiency killer that can’t be ignored any longer. In fact, the old way of faxing is leaving medical practices exposed to data breaches and compliance gaps practice managers simply can’t afford.

Hello eFax!


Adopt best practice in fax technology

Cloud fax with eFax Corporate replaces legacy “on-premise” fax technology for a cloud-hosted fax service designed for modern medical practices of today. This solution updates traditional hardware-based faxing with a more digital-led fax solution designed to meet today’s stringent compliance requirements, digital heavy workflows and virtual patient care model.

“Cloud fax helps modern medical centres and clinics perform patient care virtually anywhere without worrying about compliance or data security”

The preferred solution for all medical practices

  • GP practices
  • Specialist practices
  • Allied health clinic
  • Ultrasound and X-Ray clinics
  • Pathology services
  • Home doctor and Telehealth

Smarter, universal faxing for your entire practice

With the rising adoption of home doctor services and Telehealth services, mobility is critical. Cloud fax removes all barriers inherent with traditional ways of faxing (fax servers, fax machines, fax lines etc.) to empower practice managers, admin teams and GPs to do what they do best.

What's Important
  • Workflow – Eliminate fax initiated paper trails with integrated application-driven workflows.
  • Compliance – Prevent data security breaches and meet strict privacy standards.
  • Reliability – Send and receive fax documents reliably without deliverability issues of legacy fax servers and analog PSTN fax lines.
  • Server-less – Reduce the fax IT footprint such as fax lines/servers while still maintaining existing MFPs.

Deliver key outcomes

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  • Intelligent routing – Route faxes to network drives and folders with Auto-print capability.
  • IT footprint – Reduce the overall IT footprint and eliminate cumbersome paper-based handling process.
  • Paperless – Cut the paper trail with a completely paperless faxing experience anywhere with compliant fax storage and archiving.
  • Cloud-first – Realise the benefits of cloud technology applied across the entire fax ecosystem.

eFax in action

“I love how easy this is to use and the level of integration it has with our software. We send and receive faxes with very few problems. Much more economical than maintaining standard machines.”
Jon A
Medical Practice, 501-1000 employees

How eFax will help

Cloud fax helps reduce paper streams and physical waste that not only helps the environment but also promotes a healthier workplace. Reducing operating costs associated with increased energy efficiency and office space recovery are some of the other benefits.

Fax by Email

Sending and receiving faxes is as easy as email


Fax Automation

Automate and route faxes to printers, shared network drives


NBN Ready

Fax reliably over the NBN network without added complexity


Electronic Signature

Integrate directly with all existing networked MFPs


MFP Integration

Integrate directly with all existing networked MFPs


Paperless Faxing

Migrate to paperless fax processes to eliminate paper trails and manual handling


Trusted by the best

We’re honored to be working with the leaders in their markets

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microsoft 2
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oracle 2
healthscope 2
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Moving fax to the cloud

A guide for IT leaders to help drive cloud-first outcomes.


Solutions to the rescue

Choose the eFax product that works for your business

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Recommended For

  • Individuals & teams
  • Small businesses
  • Low volume faxing

What’s Important

  • Faxing on the go
  • Convenience of faxing via email
  • Lower cost faxing
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Recommended For

  • SMB & large enterprise
  • Heavily regulated industries
  • High volume faxing

What’s Important

  • Centralised fax management
  • Compliance & security
  • Advanced API integration

Helpful resources

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Maximise your MFPs with cloud fax

Learn More
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cloud faxing

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eFax Corporate brochure

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Questions? We’ll put you on the right path.

Ask about eFax solutions, pricing, implementation, or anything else. Our fax experts are standing by, ready to help.

Frequently Asked Questions

Yes, online faxing through eFax is HIPAA compliant. Among other requirements, HIPAA stipulates that healthcare providers must take steps to safeguard electronic Protected Health Information (ePHI) against unauthorised access. eFax meets these requirements comfortably, as it uses Transport Layer Security (TLS) encryption to protect your faxes during transit and 256-bit AES encryption to protect faxes in cloud storage. eFax also uses Tier III and Tier IV data centres with current SSAE16 and SOC2 certifications. 

eFax also addresses the cybersecurity dilemmas that arise from healthcare professionals using Bring Your Own Device (BYOD) devices at work. If one of these devices is stolen, the thieves can’t access patient data through eFax. Fixing this hole is a major advantage, as 30% of large-scale HIPAA data breaches are related to stolen or lost mobile devices.

eFax is suitable for use in medical centres, pharmacies, general practice offices, pharmaceutical companies, psychiatric facilities and by medical device manufacturers. Healthcare companies like GE Healthcare, Ramsay Health Care and Medibank all rely on eFax.

Cloud faxing gives you access to all the benefits of digital technology while reducing your faxing costs. Cloud faxing allows you to send faxes from your tablet, computer or mobile. And, instead of each fax taking up space in your phone’s storage, you can store all your faxes in the cloud where you can reach them in seconds. 

Legacy faxing through a fax machine can’t match the benefits of cloud faxing. Cloud faxing comes with features like digital signatures so you can sign and second documents quickly, tag and search so you can organise your digital files and email faxing. By comparison, legacy faxing is an inferior technology that’s more expensive, as you need to pay for the machine, machine maintenance, toner, printer and paper. Cloud faxing only incurs one cost (the cost of your faxing subscription). 

Cloud faxing helps medical centres reduce their IT footprint, improve their data security and integrate faxing into their daily workflow (especially if they use ERP or CRM platforms). 

Though online faxing has always been safer than traditional faxing through a machine, online faxing is safer in 2022 than ever before. 

When you send a digital fax with a service like eFax, eFax encrypts its contents with Transport Layer Security (TLS) encryption (eFax specifically uses TLS 1.2.). Encryption prevents anyone who succeeds in stealing the fax from reading it without the complete decryption code. Additionally, eFax follows the tight security protocols recommended by the National Institute of Standards and Technology (NIST) Cybersecurity Framework and the Payment and Card Industry Data Security Standard (PCI DSS). 

eFax works hard to protect faxes in storage. eFax stores your digital faxes in Tier III and Tier IV data centres (which are among the safest). Faxes are also protected with 256-bit AES encryption which alters your document so only you can read its contents. AES encryption can only be unlocked with one key, which you control. 

eFax is HITRUST CSF Certified and compliant with HIPAA, GLBA and PIPEDA.