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Fax has moved to
the cloud. For better.

Cloud fax service or fax to email service, is the simple, cost-effective cloud hosted alternative to traditional fax machines and servers.

Hello eFax!

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It’s time to finally retire your fax hardware

A cloud fax service brings quantifiable benefits to organisations where faxing forms a critical communication channel but also within organisations where faxing is minimally used only to communicate with certain vendors, suppliers or customers.

Cloud fax helps to…

  • Lower fax costs – Regardless of being a high volume user or low volume user, cloud fax will lower your fax costs significantly – on average 70%
  • Improve productivity – Remove the usual productivity killers of legacy faxing without the waiting, being tied to a physical fax machine or dealing with paper based documents
  • Streamline digital workflows – Cloud fax keeps your workplace workflows streamlined and integrated without having to constantly digitise fax documents
  • Boost security & compliance – Easily manage workplace governance, compliance and security of confidential fax documents & data
  • Scale cost effectively – Centralise fax processes and user management with unlimited scalability and redundancy
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Designed for all workplaces

The new workplace has evolved to such an extent, work is done virtually anywhere. This change has driven the need for organisations to enable productivity anywhere while tightening workplace fax process and governance standards to ensure compliance & strict security protocols. This is where a fully hosted cloud fax service ticks all the boxes to meet the demands of a modern workplace.

Cloud faxing provides…
  • Freedom to fax from  anywhere
  • Powerful centralised  control
  • The versatility of  email
  • Unlimited scalability of the  cloud
  • Paperless convenience of  digital
  • State-of-the-art  security
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Cost savings are just
the tip of the iceberg

Businesses of all sizes and types benefit from switching to a cloud fax service. One of the most popular reasons to migrate to a cloud faxing solution is significant cost savings throughout the entire business. There are many direct and indirect costs associated with the traditional way of faxing that many businesses now realise the importance a cloud model delivers. 

Cost savings that go beyond the fax machine.
Traditional faxing costs more than you think

Hard costs

Legacy fax infrastructure, servers, telco costs, consumables, license fees, CAPEX

IT overheads

Support, Telco management, maintenance, user troubleshooting, server/software upgrades

IT footprint

Fax hardware storage space and physical paper archiving


Costs associated with aligning to strict data-privacy regulations


Inefficiency of physical paper trails, digitising effort, time consuming fax processes, reliability


Limited document management, accessibility limitations of fax, application integration

Do less faxing with cloud fax

Traditional faxing processes are not only extremely clunky and time consuming, but sit outside work streams that directly impact on employee efficiency and engagement. Cloud faxing brings faxing workflows into the digital ecosystem that your workplace thrives on.

More productive

Send a fax in seconds without leaving the desk or waiting

More out of IT

Let your IT teams focus on more important systems and applications

More compliance

Automate fax processes, audit trails and security for reduced data breaches

Cloud fax uncovered

Free yourself and your workplace from fax machines

Switch to a better way of faxing


Free Quote


Demo & Free Trial


Instant Deployment

Don’t need a corporate solution? Sign-up online with eFax

Frequently Asked Questions

There are a variety of terms for cloud fax, including:

  • Online faxing
  • Fax via email
  • Internet faxing 
  • Digital fax
  • IP Fax

Online cloud-faxing solutions are an evolution of physical fax machines, often offering the same or improved functionality while bringing data transmission processes into the 21st century.

eFax solutions operate through computer software and mobile apps.

Online cloud faxing completely replaces the need for a physical fax machine. All documents and files are sent and received digitally, rather than over analog lines. Carry on sending fax to physical fax machines without having to own a fax machine yourself.

Yes. You get a real virtual fax number which can be used to receive faxes by any fax sender regardless of what fax technology they are using to transmit the fax to your eFax fax number. Likewise, you can send a fax using eFax to any fax number regardless of the recipient’s fax technology. 

Yes. You can port or transfer your existing fax numbers over to eFax with the added benefit of not having to maintain or pay monthly line rental fees currently being paid to your telco for the use of the fax number. 

Alternatively you can instruct your current telco to implement a fax number diversion to a eFax fax number to forward all faxes to your online eFax account to be delivered via email. 

The benefits include:

  • Fax document security is increased through high-level encryption and access controls
  • There is no need for resource expenditure on toner, ink and maintenance
  • The process of sending and receiving fax is made much quicker and more efficient
  • Fax documents can be sent while working remotely
  • You can maintain important functionality associated with fax transmission, such as legal document sharing and instant submission/reception of visual files
  • Fax can be saved and easily accessed through online document management systems
  • Multiple fax numbers can be assigned to a single account, simplifying transmission.

Yes and no. Ultimately it’s your choice. Unlike with traditional fax machines where you physically need to print out the fax to see the fax document, cloud fax lets you view the fax digitally (PDF attachment, via mobile app or web). You can then decide if it’s an important fax you need to print. 

eFax Corporate along with the eFax API and eFax Router even lets you automate and route faxes to multifunction printers (MFP) for auto print based on metadata of fax documents. 

Yes. With the eFax Messenger software, you can use the built-in print to fax driver to send a fax directly from any application. Just like you would print to PDF, you can print to Fax.

Yes. eFax has the largest inventory of local fax numbers in all the main cities and regions within Australia or across 4,900 cities around the world. 

You can sign-up to eFax immediately and start faxing instantly. If you are a corporate customer, we can set you up on eFax Corporate within a few days and help you easily deploy the solution based on your requirements.

Yes. Traditional faxing hasn’t kept up with the fast evolving data privacy, security and compliance standards of the modern world. Paper based faxing with poor auditability characteristics mean basic compliance requirements are not met. eFax not only uses the most advanced encryption standards for both transmission and storage of faxes, but is highly certified and meets the stringent standards demanded by highly regulated industries.

Trusted by the best

We’re honored to be working with the leaders in their markets

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Ready to get started with eFax?

Choose the eFax product that works for your business

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Recommended For

  • Individuals & teams
  • Small businesses
  • Low volume faxing

What’s Important

  • Faxing on the go
  • Convenience of faxing via email
  • Lower cost faxing
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Recommended For

  • SMB & large enterprise
  • Heavily regulated industries
  • High volume faxing

What’s Important

  • Centralised fax management
  • Compliance & security
  • Advanced API integration
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Keep your fax numbers

Or select new ones—your choice of local, toll-free or international.

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Dedicated account managers

Your eFax account manager will help you at every step.

Ready to get started?

Speak with a cloud fax expert today about a free trial

1800 243 308

Tell us about your business and a specialist will get in touch