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Retire your
legacy fax servers

The best enterprise fax server alternative

Upgrading your enterprise fax servers to eFax Corporate not only helps your organisation modernise your fax processes but helps you achieve critical outcomes not possible with legacy fax servers.

Hello eFax!

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Enterprise grade faxing has evolved

Technology is rapidly evolving to keep pace with fast changing organisational demands, tightening data security standards and new ways of working. Don’t let outdated complex fax servers hold your enterprise back and leave you exposed. It’s time to finally retire your fax servers.

faxing cost

Significantly lower faxing costs

Upgrading to eFax Corporate, the world’s #1 cloud fax service can eliminate significant upfront, recurring and maintenance costs associated with legacy fax server technology.
Large upfront (and on-going) capital expenditure and acquisition costs of server hardware, software, licenses, line-card costs and other hardware equipment tend to be the norm in fax server led organisations. With eFax Corporate, all these expenses are eliminated with a simple per use model that is a small fraction of what it costs to maintain existing fax infrastructure.

new ways of working

Adapt to the new
ways of working

Remote working, data security, cloud first, digital transformation, workflow automation are some of the key themes disrupting and evolving current workplaces today. eFax Corporate enables organisations to easily modernise their fax processes to adapt to this new way of working and align with strategic objectives.

workplace governance compliance

Workplace governance and compliance from any network

eFax Corporate empowers both IT teams and users to adhere to strict compliance requirements and standards without compromise from any network, any location or any device. eFax Corporates cloud fax technology enables today’s complex workplace (remote, mobile & on-site) to send and receive faxes securely without the negative impact on productivity or compliance risk. It’s the smarter, faster and easier way of faxing while improving security and compliance at the same time!

Australian businesses love using eFax

World’s largest and most highly regulated enterprises choose eFax Corporate when it comes to migrating over from legacy fax servers to cloud fax
John Smith
eFax Corporate User

Comparing digital cloud fax technology with legacy fax servers

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Fax Servers

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eFax Corporate Cloud Fax

Capital Investment

Hardware, software, telecom setup


Telecom Needs

Capacity for peak usage.
Redundant access required


Telecom Fees

Monthly fees for fax lines
and phone numbers


Long Distance



Setup Time

8-10 weeks

Up and running immediately in
most cases

IT Knowledge Required

High – requires expertise in fax server
software, fax hardware, and telecom facilities



Client and server software upgrades needed for file compatibility and features.
Hardware upgrades needs. These could be as high as 75% of the initial cost



Inconsistent to no core redundancy
or continuous monitoring

99.5% availability Redundant servers
7x24x365 monitoring tools & personnel


Limited capacity: restricted by capital and
telecom choices. Increasing capacity requires new hardware, sometimes new facilities,
and 10 – 12 weeks to deploy and test

On-demand, scalable capacity

Cost Per Transaction

Long distance cost per minute
for long distance traffic

Fixed cost per transaction

Monthly Cost

Annual software maintenance
Monthly fees for each fax number

Low monthly fee per active fax number

Total Cost of Ownership



IT Environment Impact

High – Increases complexity of IT environment and introduces new risk


IT Overhead

Depend on the size could end up in escalated expenses


Administration and Reporting


Feature rich – online administration, logging and tracking

Physical Security

Servers usually run in the customers office with often no disaster recovery or business continuity plan, unless specifically implemented at an even higher cost

World-class security infrastructure. Disaster recovery and business continuity plan

Document Security

Document is not secure; located within the customer office

HTTPS transmission, optional encryption at rest, TLS 1.2+ transport

Web access

Limited functionality compared to desktop capabilities

Standard offering

Free yourself and your workplace from fax machines

Switch to a better way of faxing


Free Quote


Demo & Free Trial


Instant Deployment

Don’t need a corporate solution? Sign-up online with eFax

Frequently Asked Questions

Faxing is universal, ubiquitous, and easy to use. But increasingly, there are challenges seen with legacy paper fax, their related workflows, and costs. The industry has long been moving to replace the paper fax with more secure and HIPAA-compliant technology and there are two technologies at the forefront. They are: The fax server, which requires on-premise hardware and software; and digital cloud fax technology (DCFT), a reliable and scalable technology that runs entirely on the cloud and requires no additional hardware or software.

In addition to the extra hardware, fax software, and telecommunications services, on-premise fax servers also require on-site installation, training, and ongoing maintenance. These items are costly as they involve IT personnel for administration and maintenance. Other expenses also include monthly telco charges for phone lines, phone numbers, and PBX ports.

Because of these expenses, on-prem fax server solutions are cost-prohibitive for small to medium-sized businesses (SMBs) and for even mid to large-sized corporations.

Fax servers are also less than reliable. The costs of downtime to a business can be incredibly high – and for some industries like healthcare and financial services – are completely untenable.

Cloud Fax delivers encrypted communications and password-protected documents. You can get a complete audit trail of all activity and optional features such as fax tagging, annotations and digital signatures.

Experience better than 99.5% uptime fast delivery and receipt rates, with is ideal for time-sensitive information with high completion rates and reliability.

Better still, cloud fax is easy-to-use on the desktop, web, on the go (iOS and Android smartphones and tablets) and through an integration with enterprise-level APIs.

Yes. Fax by email right from your CRM, ERP or Electronic Healthcare Systems(EHR) application via our secure Fax API.

eFax Corporate helps you meet the strict mandates and compliance of HIPAA, SOX and GLBA regulations, as well as financial industry standards. eFax Corporate also is HITRUST certified

The HITRUST CSF certification utilizes a well-developed and well-recognized framework that incorporates nationally and internationally accepted standards, including ISO, NIST, PCI, HITECH and HIPAA.

Obtaining certification is a rigorous process that involves multiple stages of self-assessment, third-party assessment, and HITRUST-performed quality assurance reviews.

By obtaining the HITRUST CSF certification, organizations are following a framework that is constantly evolving and upgrading to reflect the latest changes in the industry. With the HITRUST CSF certification, vendors and covered entities have documented assurances that a product or organization is adhering to the most stringent standards in healthcare security and compliance for exchanging electronic medical data.

Yes.In-house fax servers (as well as stand-alone fax machines) pose inherent risks to data security and privacy by generating paper copies of customer PII, maintaining unencrypted records of PII on fax hard drives, and failing to maintain a complete audit trail or tight chain of custody around fax transmissions.

Maintains audit logs for all sent and received fax documents and files with the capability to view up to 20 different tracking and reporting metrics.

Yes. The eFax Enterprise API provides all of the benefits of having your own production-class fax server — but without the hassle, no hardware or expenses of maintaining an on-site fax infrastructure.

Yes. Cost savings, improved fax reliability, significantly lower IT overheads, centralised admin, hardened security and compliance are some of the most obvious benefits of migrating over to a hosted cloud fax solution such as eFax Corporate. Some other key benefits include:

  • Supports high availability requirements for redundancy, monitoring and failover
  • NBN, 5G and ready for all future technologies
  • Is designed for a zero trust security environment
  • Extends beyond Windows OS to MacOS, Chrome OS and Linux
  • Supports digital transformation, cloud first and remote working initiatives

Trusted by the best

We’re honored to be working with the leaders in their markets

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Solutions to the rescue

Choose the eFax product that works for your business

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Recommended For

  • Individuals & teams
  • Small businesses
  • Low volume faxing

What’s Important

  • Faxing on the go
  • Convenience of faxing via email
  • Lower cost faxing
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Recommended For

  • SMB & large enterprise
  • Heavily regulated industries
  • High volume faxing

What’s Important

  • Centralised fax management
  • Compliance & security
  • Advanced API integration
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Keep your fax numbers

Or select new ones—your choice of local, toll-free or international.

ic support

Dedicated account managers

Your eFax account manager will help you at every step.

Ready to get started?

Speak with a cloud fax expert today about a free trial

1800 243 308

Tell us about your business and a specialist will get in touch