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Pharmacy has evolved.
What about your fax?

Prevent outdated fax processes slowing down your pharmacy from adopting the digital era in healthcare with a fully hosted cloud fax solution from eFax Corporate.

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The best prescription for transformation

Pharmacies are fast becoming a central hub that connects consumers, pharma, health professionals and care centres together holistically to take patient care to another level. Optimising fax communication to align with optimised digital document workflows, protect sensitive patient data and improving productivity is now more critical than ever.

“Pharmacies can’t afford compliance gaps driven
by paper-based outdated fax technology”

The preferred solution for all financial services organisations

  • Chemists
  • Pharmacy groups
  • Compounding
  • Franchising
  • Online pharmacies
  • Hospital outlets

Empowering all Australian pharmacists

Pharmacists need the best possible tools to work effectively in a job that’s multi-faceted from start to finish. Cloud fax with eFax Corporate help pharmacies digitise fax communications to keep pace with the high volume of incoming and outgoing fax transmissions. Ultimately cloud-hosted fax simplify existing cumbersome paper-intensive fax processes minus the complex fax servers.

What's Important
  • Workflow – Eliminate fax initiated paper trails with integrated application-driven workflows.
  • Compliance – Prevent data security breaches and meet strict privacy standards.
  • Reliability – Send and receive fax documents reliably without deliverability issues of legacy fax servers and analog PSTN fax lines.
  • Server-less – Reduce the fax IT footprint such as fax lines/servers while still maintaining existing MFPs.

Deliver key outcomes

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  • Intelligent routing – Route faxes to network drives and folders with Auto-print capability.
  • IT footprint – Reduce the overall IT footprint and eliminate cumbersome paper-based handling processes.
  • Paperless – Cut the paper trail with a completely paperless faxing experience anywhere with compliant fax storage and archiving.
  • Cloud-first – Realise the benefits of cloud technology applied across the entire fax ecosystem.

eFax in action

“eFax Corporate is ideal for our industry and business where the majority of our orders are faxed to us. We can now dispense prescriptions faster as digital faxes are received by several staff members simultaneously.”
Rajiv Tanna Clinical
Director, CarePlus Pharmacy

How eFax will help

Cloud fax helps reduce paper streams and physical waste that not only helps the environment but also promotes a healthier workplace. Reducing operating costs associated with increased energy efficiency and office space recovery are some of the other benefits.

Fax by Email

Sending and receiving faxes is as easy as email


Fax Automation

Automate and route faxes to printers, shared network drives


NBN Ready

Fax reliably over the NBN network without added complexity


eFax API

RESTful API integrates with any ERP, CRM, SAP & EHR systems


MFP Integration

Integrate directly with all existing networked MFPs


Paperless Faxing

Migrate to paperless fax processes to eliminate paper trails and manual handling


Trusted by the best

We’re honored to be working with the leaders in their markets

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CarePlus Pharmacy boost patient care with eFax

eFax Corporate improves workflow and increases reliability for a fax reliant pharmacy.


Solutions to the rescue

Choose the eFax product that works for your business

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Recommended For

  • Individuals & teams
  • Small businesses
  • Low volume faxing

What’s Important

  • Faxing on the go
  • Convenience of faxing via email
  • Lower cost faxing
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Recommended For

  • SMB & large enterprise
  • Heavily regulated industries
  • High volume faxing

What’s Important

  • Centralised fax management
  • Compliance & security
  • Advanced API integration

Helpful resources

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Maximise your MFPs with cloud fax

Learn More
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eFax Corporate brochure

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According to the Australian Government’s Department of Health, pharmacies in Australia can now accept electronic Pharmaceutical Benefits Scheme (PBS) prescriptions and send them via email or fax in some circumstances. However, this does not apply to Schedule 4 or 8 medications, and the laws around electronic prescriptions differ slightly across each state and territory. Some states also have different requirements for sending a faxed prescription prescriber-to-pharmacy, pharmacy-to-pharmacy and pharmacy-to-prescriber. Before sending a paper or electronic prescription via online fax, check with your state’s health department or the Pharmacy Board of Australia to ensure you follow current recommendations. Currently, many states and territories are treating electronic faxes and paper-based faxes the same to reduce the transmission of COVID-19 in the community. However, this could change quickly.

Online faxing is highly secure for pharmacies, as online faxes are protected with Transport Layer Security (TLS). When you send a fax online, your online faxing provider encrypts it, transmits it through their servers and decodes it as it arrives in your recipient’s inbox. As your fax remains encrypted throughout the transmission process, anyone who manages to intercept your fax can’t read it. Similarly, as online faxing providers send your fax through protected servers, it’s tough to steal digital faxes. Digital transmission makes online faxing safer than traditional faxing, as you can steal a paper fax by simply tapping the phone line. Of course, someone would need access to your faxing system to steal a fax – as online faxes are also stored in the cloud.

As pharmacies handle high quantities of confidential documents, online faxing helps pharmacists manage their documents quickly, securely and affordably. While you could spend all day scanning, sending and filing patient files, letters and paperwork, online faxing takes the leg work out of document sharing. With online fax, you can simply upload your document and send them over the internet. Then, your online faxing provider will store your faxes in the cloud, so you won’t need to file them. Online faxing also keeps your documents safe, as they are encrypted with Transport Layer Secure (TLS) throughout transmission. But that’s not all. While it costs an average of $1,259.76 a year to run a traditional fax machine, online faxing starts from $169.50 a year.

Faxing over the internet is faster than faxing via a fax machine for pharmacists. To send a fax online, you simply upload your file, type your recipient’s fax number and press “send”. Your provider will then deliver your fax quickly (in fact, online fax provider eFax delivers 90% of faxes in 60 seconds or less). Online faxing is faster than traditional faxing for three reasons. First, it’s faster because online faxing can broadcast multiple files simultaneously. Second, it’s faster because you don’t need to wait for your fax system to scan the faxes you send and print the faxes you receive. Finally, online faxing is faster because your faxing system will store your documents in the cloud (meaning you don’t need to file faxes manually). 

Questions? We’ll put you on the right path.

Ask about eFax solutions, pricing, implementation, or anything else. Our fax experts are standing by, ready to help.