Frequently Asked Questions
Can I fax through my computer?
Anyone can fax through their computer using online faxing. Online faxing (or ‘internet faxing’) transmits faxes via the internet, allowing you to send faxes from your computer, smartphone or tablet.
Once you have signed up for online faxing with eFax, there are three ways you can send a fax through your computer. This includes through your web browser, email and the eFax desktop app. Follow the steps below to send a fax via each method.
Web browser
1. Navigate to the eFax portal
2. Click ‘send fax’.
3. Enter your recipient’s fax number.
4. Attach up to 10 documents.
5. Press ‘send’.
Email
1. Open your email and click ‘compose message’.
2. Type in your recipient’s fax number using the format “[email protected]”.
3. Attach up to ten documents by pressing the ‘attach files’ button.
4. Press ‘send’.
Desktop app
1. Download and open the eFax Messenger app.
2. Select ‘new fax’.
3. Type in your recipient’s fax number.
4. Press ‘attachments’ and attach up to 10 documents.
5. Press ‘send fax’.
How to fax a PDF from a computer?
You can fax a PDF from your computer using online faxing. Unlike traditional faxing, online faxing transmits faxes through the internet, meaning you can fax from your tablet, smartphone or computer.
Once you have signed up with an online faxing provider like eFax, you can fax a PDF on your computer through your email, web browser, or the eFax app using the instructions below.
Email
1. Open your email and click ‘compose message’.
2. Address your fax to your recipient using the format “[email protected]”.
3. Click ‘attach files’ to attach your PDF and fill in the email body (this will become your cover page).
4. Press ‘send’.
Web browser or eFax Messenger app
1. Open the eFax Messenger app, or click here to access the eFax portal.
2. Login and start a new fax by pressing ‘new fax’.
3. Then, type in the fax number of your recipient and upload your PDF using the ‘attachments’ button.
4. Click ‘send’.
No matter how you send your fax, make sure you always include your recipient’s full fax number - including their country and area code.
Can I fax from my iMac computer?
Online faxing allows you to fax from any computer with internet access - including an iMac, MacBook or Mac mini. Before you can start faxing from your computer, you will need internet access and an online fax number provided by an online fax provider like eFax.
Then, there are three ways you can fax - including through email, web browser or the eFax app.
Email
1. Open your inbox and click ‘compose message’.
2. Attach up to 10 documents by clicking ‘attach’.
3. Then, use the following format to fill in your recipient’s fax number: “[email protected]”.
4. Always include the recipient's country code and area code (i.e. “612” for Sydney).
5. Click ‘send’.
Web browser or eFax Messenger app
1. Click here to access the eFax portal or open the eFax Messenger app.
2. Once you have logged in, press ‘new fax’ and attach up to 10 documents to fax.
3. Then, type in your recipient’s full fax number, including their country and area code (i.e. “612” for Sydney).
4. Click ‘send’.
How to fax from the computer without a phone line?
As Australia switches over to the digital network with the NBN, fax lines are being disconnected nationwide. If you want to fax without a fax line, you will need to embrace online faxing.
Unlike traditional faxing, online faxing transmits faxes via the internet, meaning no fax lines are required to transmit documents. When you switch to online faxing, you will keep your fax number. Instead of using a fax machine, however, you fax from your smartphone, tablet or computer.
There are three ways to fax through your computer using an online fax provider eFax. This includes email, web browser and the eFax Messenger app.
Email
1. Open your inbox and click ‘compose message’.
2. Click ‘attach files’ and attach up to 10 documents.
3. Type the recipient’s fax number into the ‘recipients’ bar, using this format: “[email protected]”. Make sure you include their country and area code.
4. Click ‘send’.
eFax Messenger app or Web browser
1. Login and click ‘send fax’.
2. Attach up to 10 documents.
3. Type in the recipient’s full fax number, or select their number from your contacts list.
Click ‘send fax’.
How to fax from computer to printer?
Online faxing allows you to send faxes to any fax number worldwide, including people who still receive faxes via a printer or analog fax machine. To send a fax from a computer to a compatible printer, you will need to follow these steps.
1. If you are new to online faxing, click here to sign up with an online fax provider eFax.
2. Log in to the eFax portal or the eFax Messenger app.
3. Click ‘send fax’.
4. Select your desired recipient from your address book, or type their fax number into the ‘recipients’ bar. Always include their country and area code (i.e. “612” for Sydney).
5. Press the ‘attach files’ button. Select up to 10 documents per fax.
6. Fill in the ‘attention’ bar. Type a message into the ‘message’ bar (this will become your cover sheet).
7. Press ‘send fax’ to transmit your fax.
Following this method, your fax will follow this path: computer → phone lines → fax machine/ printer.