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Email to Fax 101: Everything You Need to Know

Email faxing, or ‘email to fax’ is a method of faxing where businesses can use their email to send faxes.

While email faxes appear in your email inbox and outbox, email faxes are not transferred via email servers. Instead, they are sent from your fax number to the recipient’s fax number via online faxing. Online faxing is just like traditional faxing, except online faxes are transmitted over the internet instead.

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Email to fax services are made possible by online fax providers like eFax, whose email to fax system works with major email providers like Gmail, Microsoft Outlook and Yahoo. There are many benefits to email faxing, as it is faster, cheaper, safer and more efficient than faxing documents through a traditional fax machine.

How To Fax From Email

To get started with email faxing, you will need an internet connection, a fax number and an online faxing service. If you do not have an active fax number, online fax providers like eFax can give you a fax number for free.

Once you have set up a fax connection, you will be able to send and receive faxes via email.

How To Send a Fax via Email

  1. Open your email, and click ‘compose message’.

  2. Type the fax number of your recipient/s into the ‘recipients’ bar, using the following format: “[email protected]”. When typing the recipient’s fax number, don’t forget to include their country and area code (ie. ‘613’ for Melbourne).

  3. If you would like to add a cover page, write a message in the body of the email.

  4. Attach up to ten documents to your email via the ‘attach files’ button.

  5. Click ‘send’.

Once your fax has been processed, you will receive a confirmation email informing you that your fax was successfully sent.

How To Receive a Fax via Email

  1. Open your email account, and navigate to your ‘inbox’

  2. Locate your received faxes by looking for emails from “[email protected]”, with the subject line “Fax Received From (fax number)”.

  3. Click on the email, and view the fax as an attachment

  4. If you choose, you can forward the fax, save it to your computer or print it.

When you receive a fax via email, eFax automatically saves it. To view your full collection of faxes, open the eFax mobile app, desktop app or visit the eFax account portal. Then, click on ‘faxes’, and ‘received faxes’ to view your full catalogue.

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Email To Fax Applications

Email to fax is used in a wide range of industries as it allows:

  • Law firms to send confidential documents to multiple people in seconds.

  • Pharmacies, doctors offices and health care organisations to fax high volumes of patient documents between organisations, without needing to file documents manually.

  • Real estate businesses to fax leases, contracts and documents without needing to scan-and-send each page manually.

  • Manufacturing businesses too quickly fax handwritten or annotated documents between large groups of people.

Email faxing also has benefits that apply to every Australian business, as email faxing allows you to:

  • Fax documents to large groups of people.

  • Fax multiple documents simultaneously.

  • Start faxing through a familiar technology, which requires little extra employee training.

  • Fax documents remotely from your smartphone, computer or tablet.

  • Automatically store faxed documents in a central location, removing the need for manual filing.

  • Eliminate the traditional fax machine from your office, potentially saving you hundreds of dollars in paper, maintenance, toner and line fees.

  • Update your communication technology without needing to change your fax number.

Email VS. Email To Fax

While emailing and email faxing may seem similar, there are three big differences between the two. These are:

  1. Type of transmission: When you send an email, your email travels through email servers. When you send an email fax, your fax is sent to a fax number via the internet.

  2. Recipients: With email, your message is sent from your email address to the recipient’s email address. When you send an email fax, however, your fax is sent from your fax number to the recipient’s fax number or email address.

  3. File contents: While you can send small attachments over emails, large attachments cannot be sent through most email providers. With an online fax provider like eFax, you can fax files up to 3GB.

What File Types Can Be Sent Through Email Fax?

eFax’s online faxing system allows you to send a range of file types through email fax. That includes the following file types:

EFX (viewed through eFax Messenger) PNG

When sending files email to fax, the process for sending all file types is the same.

How Can My Business Try Email To Fax?

If you are interested in integrating email to fax into your business, test out email faxing with eFax’s free 30 day trial. As part of your free trial, you’ll be able to send and receive up to 400 faxes through your existing fax number.

eFax’s free trial also gives you full access to features that make online faxing easy, including eFaxs:

Inbuilt PDF converter Pre-formatted fax templates
Digital signatures Cloud storage
MS Word-compatible app Tag and Search function
Fax preview system


Embrace Email To Fax with eFax

If you’re eager to enhance your communication with email faxing, you’ll love eFax. eFax is a leading online fax provider worldwide, with over 11 million happy customers in 46 countries.

For over twenty years, eFax has helped small, medium and large businesses build a secure and reliable fax connection. Today, 50% of Fortune 500 companies and 30% of top law firms send faxes through eFax.

As a supporter of Australian businesses, eFax knows that you need a fax provider you can rely on. With eFax, you’ll get 24/7 access to eFax’s dedicated customer support teams – who resolve 95% of service calls in less than 2 minutes.

As eFax is an NBN-ready fax provider, your fax service won’t be interrupted as you transition to the NBN. While many businesses lose their fax connection when making the switch, eFax customers already use an NBN-compatible faxing service. That means no missed faxes, lost documents or disconnected fax lines when you transition to eFax.

Give email faxing a go by calling 1800 283 361, or starting a free 30-day trial with eFax.

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